Alara Farms, 201gillepsie Drayton Ct, Franklin, TN

We pay extra for a garage people are always parking in front of, blocking us. You are only allowed one vehicle. If you have a garage, you can park your second in front of it, if neighbors aren't already blocking you in with their cars or moving vehicles. Someone is moving in and out ALL the time, which is obstructive and VERY noise. Management is slow to respond to fix things, and there is something to fix EVERY week almost because these buildings are so old. You have to pay extra for any improvements. They will show a different model from the original. The rent is far above anything else around, despite what they tell you. They claim that they give "incentives" and don't increase rent in the next year, but they do, and lie about it. They increased our rent by almost $150 a MONTH. They nickle and dime on everything from pet fees to cleaning fees, parking, and more. They rarely accept packages at the front office as they claim. Those get left on your door for anyone to take. They're always busy getting the next tenants in, so they don't have time to deal with their current people. After you're in, they're short and rude and argumentative. If you have to call the security or as they call him "courtesy officer" just forget it. You might hear back from him in 4-6 hours. Just call the police yourself. The buildings and lots are falling apart. If they ever pave it'll be a miracle. In the meantime, we track gravel into the house and garage. People speed through the lot constantly. The gates are pointless, as they not only leave them open a lot, but folks tailgate in. You're expected to stop them from tailgating you, and management does nothing to stop it. I've seen folks almost hit, and nearly been hit myself many times trying to pull in and out because folks speed that fast here, especially around blind corners. In short, go elsewhere. There's plenty of other places that are cheaper, better renovated, with more than adequate parking. You can actually buy now cheaper than rent these places. This is also the ONLy place I've ever lived in as an apartment where you pay your own water bill on top of electric and all. Water bill in an apartment? Come on? The dogs are constantly crapping everywhere. We even got a notice that we could get a reward for telling on neighbors who didn't scoop. The dogs are frequently aggressive and unleashed. Mail boxes don't always lock, or are left open. The heat and AC leak out pretty hard, despite what look like good windows and doors, they aren't sealed well. The heating/AC unit is not strong enough to cool the place when it hits 90 degrees (several months here). During the days (work nights), it's impossible to sleep because the unit won't push air far back enough. We've been told not to use high quality filters, which cut flow down, tried closing vents, had them look at it twice. Like everything here, it's so old it's almost worthless. Just changed management and owners for a third time since living here. Tired of goofy letters from management about a "contest to turn in the most people who don't pick up their dog crap and win a $100 gift card." Get them "inspecting" all the time with little notice, which I suspect has to do with all the management changes. Water pipes sound like they're haunted every time we or neighbors flush. Even shakes the walls in the middle of the night. Gym facilities are musty, small, and overpopulated by the kids who live here and aren't supervised by parents, just as the pool is. Not a great place to live. Only has a good location. But, seriously, just buy: it's cheaper or look in surrounding communities. Check Ratings